Intake & Assessment - Community Finance

I & A - Team · Runcorn, Queensland
Department I & A - Team
Employment Type Part-Time - 60h 48m per F/N
Minimum Experience Experienced
Compensation $39.26 to $42.25 per hour

Part-time four days per week, fixed term appointment to June 2023

Kyabra Community Association Inc. is a community-based organisation that is committed to strengthening individual, family and community life.  We provide strengths-based, integrated responses to people in our community.


Kyabra operates an integrated model and works with individuals, families and carers with sometimes complex issues. 


The position will focus on the provision of Kyabra’s Financial Resilience programs and work within the Intake and Assessment Team and, in conjunction with the Manager and other team members, will be responsible for ensuring the following activities are carried out:


  • Initial needs identification and assessment including provision of information to those seeking to access Kyabra Community Finance Initiatives;
  • Referral to appropriate services both internally and externally;
  • Undertaking financial conversations such as budgeting support, information, financial assistance and NILS (No Interest Loans);
  • Information and advocacy regarding housing and homelessness as it impacts community members’ financial situation.


This position involves both phone and face to face work with community members and will be required to work across Kyabra’s Richlands and Runcorn sites.  Experience in Intake and Assessment, Financial Resilience and/or provision of NILS programs is essential.  An understanding of the intersectionality between housing and community finance sector is highly desirable.


Salary and conditions are in accordance with the Social, Community, Home Care and Disability Services Industry Award.  We offer a family friendly work environment and a range of practice and professional development opportunities.


All applicants with an interest in working from client-centred, strength-based frameworks, who can demonstrate a commitment to the principles of social justice are strongly encouraged to apply.  This is an opportunity to be part of a dynamic team and a progressive organisation that pursues best practice within a social justice framework.


  • A Bachelor Degree in Social Work/Human Services, or Qualification in Financial Counselling or similar is an essential requirement for this role.
  • All staff members at Kyabra are required to be fully vaccinated against Covid-19.
  • Only those applicants that are short-listed to interview stage will be contacted.


Applications close at 5:00pm Friday 5th August.


Kyabra is an inclusive workplace and an equal opportunity employer.  We encourage people to apply regardless of age, class, gender, sexual orientation, cultural heritage, ability or disability, or past behaviour.


It is organisational policy that all employees are required to carry a positive notice blue card and consent to any personal or criminal history checks.

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  • Location
    Runcorn, Queensland
  • Department
    I & A - Team
  • Employment Type
    Part-Time - 60h 48m per F/N
  • Minimum Experience
  • Compensation
    $39.26 to $42.25 per hour